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This Privacy Policy explains how Hotel Les Roches Merzouga ('we') collects and uses your information when you use auberge-merzouga.com or make a booking enquiry.

What we collect

When you submit an enquiry or booking we collect the details you provide — name, email, phone, travel dates and trip preferences — solely to respond to and organise your trip.

How we use it

We use your information only to answer your enquiry, arrange your tour or stay, and communicate with you about your booking. We do not sell your data or use it for advertising.

Legal basis (GDPR)

For visitors from the European Union, we process your data on the basis of your consent and to take the steps you request before entering into a booking.

Cookies

Our website uses minimal cookies for basic functionality and anonymous analytics to improve the site. You can block cookies in your browser at any time.

Sharing with third parties

We may correspond with you by email or WhatsApp, in which case that service processes the message concerned. We do not share your data with any other third party for commercial purposes.

Retention & security

We keep your information only as long as needed to organise your trip and meet our legal obligations, then delete it. We take reasonable measures to keep it secure.

Your rights

You may request access to, correction of, or deletion of your personal data, or withdraw your consent, at any time by emailing contact.aubergemerzouga@gmail.com. You may also complain to your data protection authority.

Changes

We may update this policy from time to time; the version in force is always the one published on this page.

Contact

Questions about this policy? Email contact.aubergemerzouga@gmail.com.